Submission of a registration, either online, by phone, email, or fax, constitutes an official booking. Full payment must be received in advance of your training. Your registration is not considered confirmed until full payment has been received.

You may cancel your registration and receive a refund or credit for a future class less a $500 administrative fee as long as we receive your cancellation request no later than 15 days before your scheduled training.

There are no refunds for cancellations made less than 15 days prior to your scheduled training start date. Cancellations made less than 15 days prior to the scheduled start date with a balance due will receive an invoice for the full registration amount due.

For complete event terms and conditions click here. For questions or more information, please call +1 425-739-4669 or email us at licensing@DirectionsOnMicrosoft.com.