Premier Support

The Premier Support multi-year product support program, which offers services on a metered basis

Premier Support

The Premier Support multi-year product support program, which offers services on a metered basis

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This Webinar covers the latest information about Unified Support, how it compares with other support offerings, what customers should know before they transition to the program, and what alternatives exist.

Illustration shows current Microsoft support offerings.

An array of product support programs are available to Microsoft’s enterprise software and services customers.

Premier Support case policies provide priority assistance to enterprise customers

Organizations that purchase with Software Assurance for Microsoft software can use the associated benefits credits to obtain Premier Support and implementation assistance from Microsoft

Premier Support for enterprises is highly customizable and can provide unlimited incident support for customers who commit to proactive services and in-depth training on Microsoft products

Illustration shows various types of Microsoft support and the market segments at which they are targeted

Technical Account Managers perform many important support functions and are the liaison between Microsoft and large customers' IT departments