Unified and Premier Support Update

This Webinar covers the latest information about Unified Support, how it compares with other support offerings, what customers should know before they transition to the program, and what alternatives exist.
Posted: 
Wednesday, June 3, 2020
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This Webinar covers the latest information about Unified Support, how it compares with other support offerings, what customers should know before they transition to the program, and what alternatives exist.
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KIT: Power Apps and Power Automate

Introduction

Power Apps (formerly PowerApps) is a graphical application development environment for users with little or no programming expertise to create Microsoft Azure-hosted applications that can present data for viewing and editing. For example, Power Apps can perform tasks such as budget tracking and cost estimation. Power Apps could make simple line-of-business applications easier to create and distribute to teams within an organization.

KIT: Transitioning to Teams

Introduction

Microsoft Teams is an Office 365 service that offers organizations group-based collaboration spaces with persistent chat, voice and video meetings, integrated access to several Office 365 services, and connections to many third-party services. The service will replace Skype for Business Online, which Microsoft intends to retire on July 31, 2021, and is the primary Office 365 service for unified communication, telephony, and team-based collaboration.

Executive Focus: Negotiating Microsoft Licensing Agreements

  • Microsoft’s objective is to maximize predictable revenues by leading customers to subscriptions (annuities) whether on-premises or in Microsoft’s cloud.
  • Licensing is built on a complex maze of interdependencies, nuanced and special offerings, and traps designed to lead customers to higher-priced subscriptions.
  • Negotiations are time consuming and difficult, and failure to dedicate adequate resources and time to the effort exposes organizations to budget overruns.

Teams Capabilities Based on Microsoft 365 Suite

  • Features available to Microsoft Teams users depend on the level of Microsoft 365 Enterprise suite purchased.
  • Teams capabilities are enabled by several integrated Office 365 services, which can make it difficult to manage and maintain license compliance.
  • Organizations should be aware of the differences between suites to avoid overpaying for their needs.
  • Attempting to mix and match suites to reduce costs can lead to license compliance challenges.

Are You Ready for your Microsoft EA Renewal?

This Webinar discusses key activities organizations need to complete before negotiations start and common Microsoft tactics to expect once a negotiation begins.
Posted: 
Tuesday, January 7, 2020
Description: 
This Webinar discusses key activities organizations need to complete before negotiations start and common Microsoft tactics to expect once a negotiation begins.
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Microsoft 365 Hidden Licensing Costs

This Webinar discusses the types and quantities of extra licenses that may be required and why, along with potential ways to mitigate the financial impact.
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Posted: 
Tuesday, October 29, 2019
Description: 
This Webinar discusses the types and quantities of extra licenses that may be required and why, along with potential ways to mitigate the financial impact.
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Office 365 ProPlus vs Office Professional Plus

This Webinar summarizes the technical and licensing differences of Microsoft's main Office suites for enterprises.
Posted: 
Tuesday, October 8, 2019
Description: 
This Webinar summarizes the technical and licensing differences of Microsoft's main Office suites for enterprises.
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