Licensing Dynamics CRM Online

Dynamics CRM Online, Microsoft's hosted customer relationship management service, delivers marketing, sales, and customer service capabilities. Overall subscription licensing costs are determined by three primary factors: the number of users and the level of features they access, the aggregate amount of storage and resources used, and the product support tier selected. While User Subscription Licenses typically represent the bulk of fees, capacity-based charges can be significant and add-on services can increase those charges.

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