Sales and Technical Field Roles at Microsoft

Field teams around the world serve as the public face of Microsoft and can be an important component for the company's partners and customers using Microsoft solutions. Customers can better leverage the company's substantial marketing, sales, and technical resources if they understand the roles of its field teams and how they fit into the company's overall organization.

Evolution of Field Roles

Customers are most likely to encounter Microsoft personnel from one of three categories: sales, technical sales, and delivery.

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