No Support for Surface on Long-Term Servicing Branch

General-purpose Surface devices will not be eligible for Microsoft product support if running the Windows 10 Long-Term Servicing Branch (LTSB) under a policy announced Oct. 2016. For support purposes, Microsoft considers Surface devices running productivity software such as the Office suite to be general-purpose devices. A customer encountering problems on a general-purpose Surface device on LTSB might have to change the device's OS to get Microsoft support.

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