Service Manager 2016 Improves Performance, Self-Service

System Center 2016 Service Manager, released in Oct. 2016, is the latest version of Microsoft's trouble ticketing and problem tracking component of the System Center systems management suite. The new version has significant performance improvements, a new HTML5-based self-service portal for users, multiple browser support, user interaction with Skype for Business, and reporting improvements that will all be beneficial to existing customers.

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