Dynamics 365 for Customer Engagement Releases Version 9.0

Dynamics 365 for Customer Engagement has released a major version (called 9.0) for new online instances only. Customer Engagement is Microsoft's customer relationship management (CRM) product, previously called Dynamics CRM. Version 9.0 includes a new user interface (UI) that works across devices and OSs, and a rearchitected platform that supports more sophisticated customizations and should allow online customers to remain on a version for longer than the current 12-month lifespan.

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