Customer Engagement Online 9.1

  • Dynamics 365 Customer Engagement Online version 9.1 was released in Oct. 2018 with notable improvements for each application.
  • Mandatory twice-yearly major Updates and periodic servicing updates will deliver new features continuously, requiring constant testing and training.
  • Packaging changes clarify usage rights and provide new options for licensing users and activities.

Become a DOM member or log in to read the full report