Dynamics 365 Project Service Automation

Dynamics 365 Project Service Automation (PSA) is an online service that provides project management features for field service teams, such as project scheduling and resource management, to help estimate, track, and complete multiday service efforts.

PSA, originally a Dynamics 365 Customer Engagement-labeled offering, is being phased out between Oct. 2020 and Oct. 2024, replaced by a more comprehensive service called Dynamics 365 Project Operations (see the Oct. 2020 entry in the Dynamics 365 Services Timeline for licensing transition and other details).

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