Exchange Online 2020 Shutdowns

Customers should prepare for shutdowns or support retirements of many Exchange Online technologies in 2020, including the following:

Exchange Online Unified Messaging, a voice mail service, will be shut down and replaced by a Microsoft-hosted service called Cloud Voicemail, with shutdown dates between Dec. 2019 and Feb. 2020 depending on the customer's phone system. (See "Exchange Online Unified Messaging Retiring.")

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