Dynamics 365 Deadlines Approach

Dynamics 365 Customer Engagement has several renewal deadlines on Dec. 31, 2020, that require immediate response to avoid forced migration or loss of rights. In 2019, platform changes introduced a new portal architecture and packaging, and split storage from a single pool into database, file, and log storage. Customers can remain on existing packaging if they renew agreements before Dec. 31, 2020; otherwise, they will be converted to the new packaging at their next renewal.

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