Microsoft Field Team Disciplines

Customer-facing Microsoft field staff are organized into teams across sales, technical sales, and support/delivery units. Key units and commonly encountered roles within each are shown here.

A customer account may be served by several units:

An Account Team Unit (ATU), shown in the left column, contains sales and technical contacts who are assigned to specific customers. The account executive and sales-oriented technical specialists are part of the ATU.

Become a DOM member or log in to read the full report